The Sugar Hooker Entertainment (S.H.E.) Online Store guarantees 100% satisfaction! However, if you are unhappy with your purchase, we will gladly accept returns for an exchange of another item. Please just follow these simple guidelines:

To exchange an unwanted package for another item, please send the item within 30 days from the date of shipment.  Item(s) must be in new condition with hangtags still attached.

Any orders you receive from us will include an Official Exchange Form. Please fill this out completely and send it with your return. We will not be able to accept any items that are returned to us without the form.

Please note that we only honor exchanges and that refunds will not be granted.

Original shipping and handling and return postage charges will not be refunded.